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terms & conditions

We provide samples so you can try the products before you decide which full sized ones you wish to pay for. Please don’t open the full sized products – any opened, full sized products are unable to be returned and you will be charged for it.


Send back whatever unopened, full sized products you don’t want to keep within 7 days to avoid being charged the full value of the box.


Some products are unable to have samples or swatch cards sent along with them, these include but are not limited to: eyeliners, brow products, sheet masks, palettes and mascaras. So if they are opened, you will be charged for it.


Wanna know some great news? The beauty advise fee of AED50 that you paid is fully redeemable on product of equal or greater value (i.e. products worth AED50 and above). However, if you choose not to keep any of the products A) we’re super sorry that you didn’t fall head over heels in love with our service and B) the beauty advise fee is non-redeemable and is unable to be refunded or applied as credit towards your order. The beauty advise fee goes towards the expertise and time that goes into curating every personalized beauty box we send out so lovingly.


That’s it for the fine print for now! Our legal guys wanted to include way more but we nearly ran out of space.


We are a beauty stylist service and do not replace going to see licensed medical practitioners. Any advice or recommendations are given based on our own research and customer feedback. We do not accept any responsibility and are not liable for any
damage. If you do not accept these terms you may not use our service.